Important Information For American Customers

Due to the tariffs imposed by the United States government on Canadian imports, as well as the retaliatory tariffs placed by the Canadian government on imports from the U.S., we regret to inform you that we are no longer able to accept returns from customers in the United States. These trade restrictions have significantly impacted our ability to process international returns, as we currently have no viable way to ship merchandise back to our facilities in Canada.

As a result, all sales to the United States will now be considered final sale and are not eligible for returns or exchanges. This policy is effective immediately and will remain in place for the duration of these trade measures.

Also due to recent tariffs imposed by the U.S. government, shipments to the United States may now be subject to tariff fees upon delivery. These charges are levied directly by the U.S. government, and we have no control over them.

Please note that we are unable to pay these fees on behalf of our customers, nor can we offer refunds for these charges, as they are collected and remitted by the U.S. government.

We understand that unexpected fees can be frustrating, and we appreciate your understanding as we navigate these changes. If you have any questions regarding these tariffs, we recommend reaching out to U.S. Customs and Border Protection or your local postal carrier for further details.

We sincerely apologize for any inconvenience this may cause. This situation is entirely beyond our control, and we understand that a flexible return policy is important to our customers. Please know that we are closely monitoring the ongoing trade environment, and if circumstances change, we will reassess our policies accordingly.